Hello, my name is ...

The first thing people ask you when you meet them is 'what is your name?'.
For a lot us, even saying your name is something very stressfull. 

When I was younger it was easier to answer that question. I don't remember that I ever stuttered on it. Maybe it was because when you are a kid, you don't think about it that much. You don't think about anything. You don't have the kind of stress that comes your way growing up. 

When I met new people, it was mostly in school. 
From middle school to high school, they would always start a new schoolyear the same. 'Let's go around the class and introduce ourselves'. As soon as I heard that sentence I would burst out in sweat. I would count how many people were in front of me, when would it be my turn? How could I start my sentence without stuttering? How would I start saying my name? 

'I am .... Nnnnnatasja' ... that alone would take me about 20 seconds. And then I would still have to talk about where I lived, what I do for hobbies or what I had already studied in the past. It was dreadfull. I just felt everyone looking at me. Everyone looking at eachother trying to figure out if I forgot my name or if I was just stupid. I think that is the worst part. Nobody even thinks about the fact that you could be stutterer. They immediately go for 'omg she forgot her own name'. 

It's like that for a lot of stutterers. On tumblr, I sometimes talk to people who go trough the same thing. 
When I talk to Leen about it, she says it's because of the emotional factor to our own name. We are emotionally connected to it and it causes more stress. 

I remember that I had to go to the doctor for a check up during my summer job. I worked in a kitchen for 6 years and every year we had a check up to make sure we were capable to do the job. Every year we got a letter with all the information. You just needed to hand in the letter at the front desk and it would be alright. One year, I forget the letter and I had to say my name. 
The guy who sat at the desk gave me about 5 seconds before asking me if I forgot my name. I laughed it off and tried to say my name again. He looked at me like I was a freak. He didn't even gave me time to let me finish and just told me to come in. He told me he would look at the dayplanner and figure my name out that way. I felt so bad. I felt like a failure. It feels like you are not proud of yourself, like you are ashamed of yourself because even saying your name causes you to have a fear. 

Until this day, I can not say my own name to a stranger.
If there is one thing that I really want to be able to do, it's to say my own name. 
It's something that has never been easy, it has always caused a lot of stress and I want to work on it. 
Sometimes I even practise in the mirror. That's when I don't have any problems with it, but once I actually talk to a stranger it starts all over again. The stress, the fear. 

It's not easy to put into words how it feels but I hope that by writing this post I gave a good picture of it. 
We don't forget our own name, we just take a little bit longer to pronounce it.


Love,
Natasja 

Ups and downs

When it comes to stuttering, one of the hardest things for me is dealing with the fluctuations in my days. Some days will be very good and others will be bad (atleast in my opinion).
The last two weeks have been with a lot of ups and downs for me. It left me very frustrated due to the fact that sometimes you just don't know how to feel anymore.

I'm a very strict person when it comes to myself and I always want want to do a good job. When I have a bad phonecall or a bad conversation with someone, that will actually keep on playing in my mind over and over again. It doesn't even matter if I did well on other days, that one bad conversation is the only one I will remember. Ofcourse when that happends, you are being sucked in that negative spiral again. And that is something that I absolutely don't want for myself.

To help myself, I sometimes write a couple of situations down on paper. I write what kind of conversation I had, what I was feeling, how my stutters or blockages were (long, short, uncomfortable etc ...). Afterwards I will discuss them with Leen. It helps me get an overall look on my week and how I was feeling that day. 

The last couple of weeks I've been experiencing more ups and downs on a day to day base. I can have great phonecalls, but conversations face to face will be more difficult. And vice versa. I feel like it shifted a lot, all in one day, and it made me feel a little bit more stressed and upset. 

Why where there more ups and downs? Well sometimes there just isn't an explanation for it. Other days it's because you feel more tired, had a stressfull morning or maybe it's because you are sick. Even the slightest bit of stress can cause a down. Or maybe you had an amazing morning and you feel like you can conquer the world. Well hello there fluency, I have missed you.

My changes in blockages and stutters also bring changes in my mood along with them. 
One minute I can be so happy that I had a good conversation with a client, and the other moment I can be down because I had a difficult phonecall. 
I will be very happy at work or at home one minute, and the next I can be quiet and overthinking everything. It's like playing ping pong with your emotions. And after a while it leaves you exhausted. 

I know that this is just a fase that I have to go trough. Every single one of us goes trough something this. Some days are just better than others and some conversations go smoother. 
This is how it is and by dealing with this we keep on evolving.
My talks with Leen always make me realise that. And that is why I am glad I have someone to talk to about this. Someone who knows a lot about stuttering and deals with all kind of stutterers. 

Sometimes I look back and I remember how I was before I started therapy again. There were days where I was scared to even open my mouth. I was scared to talk, scared to order in a restaurant, I was even scared to read out loud. Atleast now I'm trying and working on it. 

These ups and downs will keep on coming and there is nothing I can really do about it. Except handle them.


Love,
Natasja 

Stop telephoning me ...

The phone. Or should I say, one of the biggest causes of my stresslevels.

Until I started my job, I never choose to call someone instead of text someone. Texting was my safetynet. Now, I don't have a choice anymore. I either pick up that phone, or problems don't get solved and clients will find another insurance agent. 

When I first started my job, I just avoided the phone. The picking up part was already too difficult for me to do. Just hearing it ring made my heart go insane. 
And when I had the strenght to actually pick it up, I couldn't bring out a single word. 

Slowly it started to get a little easier to pick the phone and actually get a word out. 
After a couple of months (Yes I know that's a long time but Rome wasn't build in a day either haha) I could actually say 'Zakenkantoor Johan Droogmans, how may I help you?' without any blockage or stutter. That itself was already a big win for me. I guess it's true what they say, the more you practise and actually do it ... the better it gets. 

Ofcourse I don't only have to pick up the phone, I have to make phonecalls as well.
If you think that picking up the phone is already difficult for me, then you have seen nothing yet. 

Making a phonecall to a company we work with (AG insurace, AXA, P&V insurances, DKV healthinsurance ...) or to a costumor is very stressfull for me. Because now I'm the one that has to do explain everything and ask the questions. 

The worst phonecall until now was where I just couldn't explain anything anymore. I just completely shut down. I could only hear 'Hello Hello?' coming from the other end of the line. I just wanted to scream out 'I'm sorry but I having a blockage, i'm so sorry'. There were so many thoughts going around in my head that I couldn't even try to stay calm. Out of frustration I just put the phone down. I didn't want to try anymore. I guess we all have those days sometimes. At one point you just get sick of trying. The thing I do when I get very upset? Cry. I will actually go to the toilet, cry a bit, calm myself down and get back at it and try it again. And it might sound very silly that I cry but for me that is a sign that I care and that I want to do my job well. If I didn't care, I wouldn't put time into worrying about it.

You know what's funny? Every time that I need to call a customer, I hope that I get voicemail. Because when I get a voicemail, I can fluently say what I need to say. No stutters, no blockages and most of all, no worries. Isn't that weird? I find it weird sometimes. 
How come that I can talk fluently when I'm alone (yes I talk to myself sometimes) or when I talk to the voicemail, but from the moment I know that someone is listening I just shut down.
I don't know why I get so worked up about it. Having stress is not helping me. Sometimes I find myself so silly for stressing out so much. I know can explain the problem or the situation, the only thing that is holding me back is the stress. 
But it's exactly that part that I can't fix that easily. 
There have been so many failures that I keep close in my thoughts, it's hard to shut that off. 

But I am determined to be able to make good phone calls. 
I know that I can do it and I want to prove it. To my boss, to the people on the line but mostly to myself. 

When I finally find some tips that help me, I will share them :-)


Love,
Natasja xxx